Terms and Conditions
Last Updated: May 21, 2025
Welcome to instantink.site, operated by FirstForward LLC. These Terms and Conditions govern your use of our website and customized printing services. By accessing or using instantink.site, you agree to these terms, which are designed to comply with Google Ads policies and applicable laws.
1. Acceptance of Terms
By using our website or services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website or services.
2. Description of Services
FirstForward LLC provides customized printing services, including custom t-shirts, posters, business cards. You may upload designs or content to create personalized products. We reserve the right to modify or discontinue services at any time, with notice where required.
3. User Responsibilities
You agree to:
- Provide accurate and complete information when placing orders or creating an account.
- Ensure that any content you upload (e.g., designs, images, text) is lawful and does not infringe on third-party rights (e.g., copyrights, trademarks).
- Comply with applicable laws and these terms when using our services.
- Not use our services for prohibited purposes, such as:
- Uploading content that is illegal, offensive, or promotes hate, violence, or discrimination.
- Engaging in fraudulent activities, such as misrepresenting your identity or payment information.
4. Order Process and Payment
- Orders: All orders are subject to acceptance. We may reject orders that violate these terms or Google Ads policies (e.g., designs promoting dangerous products).
- Pricing: Prices are listed on our website and may exclude taxes or shipping fees. You will be informed of all charges before completing your order.
- Payment: We accept [list payment methods, e.g., credit cards, PayPal] through secure third-party processors. You are responsible for providing valid payment information.
- Cancellations: You may cancel an order before 24 hours, subject to our cancellation policy. Contact us at [insert contact email] to request a cancellation. Refunds are subject to our refund policy below.
5. Intellectual Property
- Your Content: You retain ownership of the designs or content you upload. By uploading, you grant FirstForward LLC a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content solely to fulfill your printing order.
- Our Content: All website content, including text, logos, and images, is owned by FirstForward LLC or its licensors and is protected by intellectual property laws. You may not use our content without permission.
6. Prohibited Content
In line with Google Ads policies, you may not upload content that:
- Promotes counterfeit goods, dangerous products (e.g., weapons, drugs), or dishonest behavior (e.g., hacking tools).
- Contains inappropriate content, such as hate speech, violence, or explicit material.
- Misrepresents products or services (e.g., false claims about delivery times or quality).
We may reject or remove content that violates these terms or Google Ads policies.
7. Refunds and Returns
- Refunds: Refunds are issued for defective or incorrect products, subject to our inspection. Contact us at info@instantink.site within 48 hours of delivery to request a refund.
- Returns: Return shipping costs are your responsibility unless the product is defective or incorrect.
- Custom Orders: Due to the personalized nature of our products, refunds or returns for custom orders are not available unless the product is defective.
8. Limitation of Liability
To the extent permitted by law, FirstForward LLC is not liable for indirect, incidental, or consequential damages arising from your use of our website or services. Our liability is limited to the amount paid for the order in question.
9. Indemnification
You agree to indemnify FirstForward LLC, its affiliates, and employees against any claims or losses arising from your violation of these terms, unlawful use of our services, or infringement of third-party rights.
10. Termination
We may suspend or terminate your access to our website or services if you violate these terms, Google Ads policies, or applicable laws. You may stop using our services at any time.
11. Governing Law
These terms are governed by the laws of TX, USA. Any disputes will be resolved in the courts of Beaumont, TX.
12. Changes to These Terms
We may update these Terms and Conditions to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated terms on our website with a revised “Last Updated” date.
13. Contact Us
For questions about these Terms and Conditions, please contact us: