Privacy Policy
Last Updated: May 21, 2025
At FirstForward LLC, operating as instantink.site, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, instantink.site, or use our customized printing services. This policy aligns with applicable laws and Google Ads policies to ensure transparency and responsible data handling.
1. Information We Collect
We collect information to provide and improve our customized printing services and to deliver relevant advertisements. The types of information we collect include:
- Information You Provide: When you place an order, create an account, or contact us, you may provide personal information such as:
- Name
- Email address
- Phone number
- Mailing or billing address
- Payment information (processed securely through third-party payment processors)
- Design files or content uploaded for printing
- Information Collected Automatically: When you visit our website, we may collect:
- IP address
- Browser type and settings
- Device type and operating system
- Pages visited, time spent, and referring URLs
- Cookies and similar technologies to track user activity (see “Cookies and Tracking” below)
- Information from Third Parties: We may receive information from partners, such as:
- Analytics providers (e.g., Google Analytics) to understand website usage
- Advertising partners (e.g., Google Ads) to deliver relevant ads based on your interests or location
We do not collect sensitive information (e.g., health, race, religion, or sexual orientation) for advertising purposes, in compliance with Google Ads policies.
2. How We Use Your Information
We use your information to:
- Process and fulfill your customized printing orders
- Communicate with you about your orders, inquiries, or account
- Improve our website and services (e.g., analyzing user behavior to enhance site functionality)
- Deliver personalized advertising through Google Ads, based on your interests or location (e.g., ads for printing services based on your browsing history)
- Comply with legal obligations or protect against fraud and abuse
3. Cookies and Tracking Technologies
We use cookies, pixel tags, and similar technologies to enhance your experience and serve relevant ads. Cookies help us:
- Remember your preferences (e.g., language settings)
- Analyze website performance
- Deliver personalized ads via Google Ads (e.g., based on your browsing activity)
You can manage cookie preferences through your browser settings or our website’s cookie consent tool. To opt out of personalized ads, visit Google’s Ad Settings (https://adsettings.google.com) or use tools like Your Online Choices (http://www.youronlinechoices.com/).
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that help us process payments, fulfill orders, or host our website (e.g., payment processors, shipping companies, or cloud providers). These providers are contractually obligated to protect your data.
- Advertising Partners: We share non-personally identifiable data with partners like Google Ads to deliver relevant ads. For example, we may share aggregated data about user interests to show ads for printing services.
- Legal Authorities: If required by law or to protect our rights, we may disclose your information to comply with legal obligations or respond to government requests.
5. Your Privacy Controls
You have control over your information:
- Access and Update: You can review and update your account information by logging into your instantink.site account.
- Opt-Out of Personalized Ads: Use Google’s Ad Settings to limit or disable personalized ads. Note that you may still see non-personalized ads.
- Delete Your Data: Contact us at info@instantink.site to request deletion of your personal information, subject to legal retention requirements.
- Cookies: Adjust your browser settings to block or delete cookies.
6. Data Security
We use industry-standard security measures, such as encryption and secure servers, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, order-related data may be kept for [insert time period, e.g., 7 years] for tax purposes. Activity data used for ads may be anonymized after 18 months, in line with Google’s practices.
8. International Data Transfers
FirstForward LLC is based in [United States]. If you are located outside United States], your information may be transferred to and processed in [United States]. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to comply with data protection laws.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., payment processors or social media platforms). We are not responsible for their privacy practices. Please review their policies before providing personal information.
10. Children’s Privacy
Our services are not directed to individuals under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us at info@instantink.site.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us: